Extended capabilities for conformance checking
There is more! UiPath Process Mining enables you to feed business rules and key performance indicators (KPIs) into your analysis.
What are those business rules?
The common complex processes, like purchase-to-pay (P2P) or order-to-cash (O2C), can have a different structure across companies and industries. By considering company strategic goals, process owners can set tracking for process rules and KPIs.
For example, for an e-commerce business (like Amazon or Alibaba), it’s crucial to keep the high speed of customer support. Thus, in UiPath Process Mining, a customer service process owner can set a KPI: “Customer requests must be answered within 24 hours.”
Or, coming back to our P2P example, a business rule can be: “Purchase orders cannot be approved and paid by the same employee.”
You can specify all these rules and KPIs in UiPath Process Mining tag manager. The tag manager provides you with a fast-to-insight dashboard listing all case violations. The dashboard also ranks the violations importance by the case frequency and amount.
The integrated technologies of the UiPath Platform let you stay on top of things. Every rule violation detected by Process Mining automatically alerts the stakeholders through UiPath Action Center. From there, you can take an immediate action setting up software robots, reorganizing them, or reporting for other actions.
The combination of UiPath Process Mining and Action Center is as helpful to a business analyst as Dr. Watson was to Sherlock Holmes.
Act on process mining insights
After a conformance checking analysis, bring the results together and adapt your findings to the context of the company. If you are a business analyst, your goal is to define reasons of process inefficiencies and suggest actions.
Use process mining insights in your report to support your conclusions. The data will support your suggestions and help you speed up digital transformation across the organization. And don’t forget to add humans to the equation. Relying on both data and experts’ opinions, you’ll get a holistic picture of the process and increase employee happiness and productivity.
Master your business analysis by taking the insights into action with the powerful combination of RPA and process mining by claiming your free copy of our latest white paper.